Privacy and Data Policy
This Privacy Policy explains how Almabet collects, uses, stores and protects information when you use our website and services. We respect your privacy and handle personal information for purposes connected with account access, payments, security and customer support. This policy also describes the choices available to you regarding your information.
Information We Collect
The information we collect depends on how you use the website and the features you access. It may include personal, technical and transactional data.
Personal data
When you create an account, we collect details such as your email address, mobile number, country and account currency. To verify an account for withdrawals, we may request identity documents, proof of address, proof that you own a payment method, or a selfie with identification.
Technical data
When you visit the website, technical information may be recorded, including your device and browser details, IP address, general usage activity and information about how pages and features are accessed. Cookies and similar technologies may also collect information about your preferences and visits.
Transactional data
We collect information about deposits, withdrawals and payment activity, including the payment method used and transaction details needed to process and review account activity. We do not ask you to send full payment credentials through ordinary support messages.
How We Use Information
We use information to create and maintain accounts, provide access to services, process transactions and complete identity checks. We may also use it to respond to questions, protect accounts, detect suspicious activity, maintain the website and understand how its features are used. Information may be used to meet operational requirements and to apply account terms.
Data Protection and Storage
We use SSL encryption to protect personal and financial information transmitted through the website. We also take steps to limit access to information and handle it securely. No online service can guarantee that information will be completely secure in every circumstance, so keep your login details private and contact support if you notice activity you do not recognize.
Information is stored for as long as it is needed for account services, transaction handling, security or other operational purposes. The period may depend on the type of information and the reason it was collected.
Cookies and Tracking Technologies
Cookies and similar technologies may help the website remember settings, support essential functions and understand general site usage. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
Sharing Information
Information may be shared with service providers that help operate the website, support payments, perform verification or maintain security. We limit sharing to information relevant to the service being provided. Information may also be disclosed when needed to protect users, the website or account operations. We do not identify specific providers here.
Your Privacy Rights
You may ask to access personal information associated with your account, request correction of inaccurate details or ask for deletion where applicable. We may need to confirm your identity before responding. Some information may need to remain available for account, transaction or security purposes.
To make a privacy request, contact customer support through the available website channels. Alma Bet reviews requests in relation to the information held and the purpose for which it is used.
Policy Updates
We may update this Privacy Policy when our information practices or services change. The current version will appear on this page. Please review it from time to time to stay informed about how information is handled.