Responsible Gambling Policy

At Almabet, we want gambling to remain a form of entertainment that you can keep in control. Player safety matters, and we encourage everyone to set personal boundaries before playing. Alma Bet provides a self-exclusion option, and we share the guidance below to help you make informed choices and recognise when it may be time to take a break.

Our approach to player protection

Safer gambling starts with choices that fit your circumstances. Play only with money you can afford to lose, and avoid gambling when you feel pressured, upset or under the influence of alcohol or other substances. Gambling should not be treated as a way to earn money or solve financial difficulties.

Set limits and take breaks

Deposit limits

Decide on a daily or weekly spending limit before you begin. Keep to an amount that leaves your essential expenses and other commitments unaffected. If you reach your limit, stop rather than adding funds or trying to recover what you have spent. Check your account settings for available controls, and contact support if you need help managing your account.

Loss and time limits

Choose a maximum amount you are willing to lose and a time limit for each session. Take regular breaks and stop when your planned time is up. If account time-out tools are not available to you, you can still step away by signing out and returning only when you have decided it is appropriate.

Self-exclusion

If you want to stop gambling for a longer period, you can request self-exclusion by emailing [email protected] with your chosen duration. Available periods range from six months to five years. Self-exclusion cannot be revoked during the selected period, so consider your choice carefully. If you are unsure which option is right for you, contact customer support before sending your request.

Notice changes in your gambling

Consider taking a break if gambling is affecting your mood, sleep, finances, relationships or daily responsibilities. Other warning signs may include spending more time or money than planned, hiding gambling from people close to you, or repeatedly trying to win back losses. These signs are a reason to pause and seek support, not a reason to blame yourself.

Ways to maintain control

• Set spending and session limits in advance.
• Do not borrow money or use funds intended for essential expenses.
• Take breaks and keep time for activities away from gambling.
• Talk with someone you trust if gambling is becoming difficult to manage.

Professional help and support

If you are concerned about your gambling, consider speaking with a qualified professional or a support organisation that works with gambling-related harm. They can offer confidential guidance and help you explore your options. You can also contact our customer support team to ask about account controls or self-exclusion. Reaching out early can make it easier to take the next step towards controlled play.